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Privacy and Safety

eBay is a great place to buy and sell, but it's not without many of the same problems that plague other online retailers and the online world in general. If you're going to trade safely, you need to know how to protect yourself and watch your step online. These articles tell you how to do just that.

Recognize Common eBay Scams Against Sellers
eBay scams aren't as common as some imagine, but they are out there. Learn to recognize the signs and avoid them by running in the other direction when you see them.

Recognize Common eBay Scams Against Buyers
eBay scams aren't as common as some imagine, but they are out there. Learn to recognize the signs and avoid them by running in the other direction when you see them.

Identity Theft, Password Habits, and e-Shopping Safety
A new PayPal study finds that online shoppers in English-speaking markets are much more likely to experience identity theft problems, and that shoppers may be able to reduce their risks by changing their password habits. This interview with PayPal's chief security expert Michael Barrett tells you what you need to know.

Signs Your eBay Account Has Been Stolen
Stolen accounts are one of the most serious, and regrettably one of the more common, problems in the eBay community. Find out how to recognize a stolen account problem and what to do to fix it.

Avoiding Counterfeit Items on eBay
eBay is full of rare, interesting, and popular items. While most of them are legit, some of them just plain aren't, and it can be a bad investment to buy a counterfeit product.

Phishes and Spoofs
How messages that fraudulently appear to be from eBay can be used to commit crimes in your name, take your money, or steal your identity--and how to stay safe.

Clues That Tell You Not to Bid
Big red flags to avoid when bidding on eBay auctions.

Don't Contact Anyone You're Not Trading With
Nobody wants to hear unsolicited requests or sales pitches from strangers, so don't contact other eBay members unless you're trading with them.

Ever received fake or counterfeit goods?
Have you ever received fake or counterfeit goods shopping on eBay? What happened in the end?

I Wired Money for an eBay Item that Never Came—Now What?
Did you sent money via wire transfer for an eBay item, only to still be waiting weeks later for your item to arrive? Having trouble locating the seller or getting eBay to do anything about it?

Sell Your Device, Not Your Data, on eBay
Computing and electronics devices, mobile phones, tablets, video game systems, e-readers, gps systems, and other gadgets are amongst the most popular things resold on eBay. Just be sure that if you're selling one, you're not selling your personal data, or the sensitive data of your family and friends, along with it.

Top Ten Risks eBay Buyers Face
There are lots of "do" and "don't" lists out there for eBay buyers, but few that actually go over what the risks involved are. Here are ten of the top issues that all of those "do" and "don't" lists are trying to help you to avoid as an eBay buyer.

Top Ten Risks eBay Sellers Face
There are lots of "do" and "don't" lists out there for eBay sellers, but few that actually go over what the risks involved are. Here are ten of the top issues that all of those "do" and "don't" lists are trying to help you to cope with and/or avoid as an eBay seller.

Stay Safe with eBay's Security Center
Most eBay users would do well to regularly check eBay's Security Center for tips and tricks for avoiding common times of online crime that affect eBay users, for contacts to help address problems, and for details on the newest threats that eBay has found "in the wild."

Are the "crazy deal" auction sites better than eBay?
Some of those "penny auction" sites claim to offer deals that seem too good to be true. Are those deals for real? And if so, why bother with eBay?

How can I get eBay to remove me from their mailing list?
Want eBay to remove you from their mailing list(s)? Here are the steps you'll need to adjust your email preferences at eBay or to stop eBay communication altogether.

How does eBay Buyer Protection work?
eBay's Buyer Protection program is widely touted on eBay and beyond as a way for eBay shoppers to feel safe about their purchases. But how does the program work, and what does it protect?

Why is PayPal holding my money?
Did you complete a sale only to find that PayPal has placed a hold on the funds that your buyer paid you? Why did this happen? How long will the hold last? And how can you avoid one in the future? Find out.

The How and Why of Private eBay Listings
Ever stumble across an eBay listing that didn't let you see its list of previous bidders? Private eBay listings can confuse some, but there are good reasons why sellers use them.

Why does eBay want my personal information?
New eBay users are often taken aback to find out how much personal information eBay wants. Some veteran users are startled to find that they can be suspended if their information is out of date. Why does eBay require all this data?

As a seller, should I ship to mail forwarding services?
An increasing number of eBay buyers abroad use mail forwarding services to shop the U.S. eBay site. Should you do business with them? Can you avoid it? What are the pitfalls? Here's what to know.

How do I know when I've received stolen, fake, or counterfeit goods?
It's one thing to be furious that you've received a stolen, fake, or counterfeit item from an eBay seller, but it's another thing altogether to have the uncomfortable worry that you might have. How do you go about finding out? Here's how.

Are these two sellers really one and the same?
Have you encountered listings or items on eBay that you suspect are being sold by the same person appearing to be two or more different sellers? What should you make of this practice?

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