If you have completed an eBay transaction and have formed a strong impression of the transaction, whether good or bad, it's time to leave feedback. Keep the following in mind:
- You can leave feedback through My eBay. In your My eBay page, scroll down to the "Feedback" link, under "My Account" on the left sidebar. Click this link, then click the "Leave Feedback" button at the top of the following page to leave feedback for any of your recent transactions.
- Don't leave a neutral or negative report prematurely. Buyers (new buyers in particular) are often quick to leave negative feedback when other avenues for problem-solving have not yet been considered. Most buyers and sellers want their trading partners to be happy. Before leaving feedback, request the contact information of your trading partner and communicate with them by email or phone to attempt to resolve the dispute. Most eBay members will do their best to reach a solution or compromise, rather than risk receiving negative feedback.
- Be professional. If you are leaving negative feedback, say what went wrong clearly and briefly (you will only have one line). Leave your anger, obscenity, or any personal information behind, since these will cause eBay to remove your feedback and issue a warning to you.
- Be specific. Whether your feedback is positive or negative, be specific in order to be as helpful as possible to other buyers and sellers seeking to evaluate this member. If you liked something in particular, say what you liked. The same goes for your dislikes. Feedback that simply says "Great!" or "Poor!" is generally less helpful than feedback giving useful information.
You'll get to know the feedback system very well as you buy and sell on eBay, and you'll come to appreciate it more the more you use it. Above all, grow your own positive feedback profile—keep your buyers happy and pay your sellers promptly—to ensure that a wide variety of eBay members are willing to do business with you in the future.
