After the Sale (Completing Transactions)
Whether you're selling or buying, navigating the world of eBay item listings and eBay bidding is only half the battle! The next stage of the game is to get money safely exchanged and the item safely sent—from seller's location to buyer's business or residence. Here you'll find details on how to make it happen.
» Visit Exchanging Money on eBay to learn more about how to send and receive payments for eBay items.
» Visit Shipping eBay Items to learn more about how to safely ship whatever it is you've sold.
» Visit Exchanging Money on eBay to learn more about how to send and receive payments for eBay items.
» Visit Shipping eBay Items to learn more about how to safely ship whatever it is you've sold.
Can I change my mind about a sale?
Sellers can change their mind about a sale only if no one has yet won or ended an auction listing.
Sellers can change their mind about a sale only if no one has yet won or ended an auction listing.
Transacting Promptly
Knowing how quickly you need to pay or ship in order to keep your trading partner satisfied.
Knowing how quickly you need to pay or ship in order to keep your trading partner satisfied.
Understanding Feedback
Once a transaction has been completed—once payment has been made and the item shipped and received—it's time for both parties to leave feedback evaluating their trading partner. Read for details on how feedback works.
Once a transaction has been completed—once payment has been made and the item shipped and received—it's time for both parties to leave feedback evaluating their trading partner. Read for details on how feedback works.
Five Tips for Better Feedback
Lots of people think about avoiding negative feedback, but have you ever thought about actively pursuing positive feedback? The results will speak for themselves.
Lots of people think about avoiding negative feedback, but have you ever thought about actively pursuing positive feedback? The results will speak for themselves.
From eBay: Non-paying Bidders
This guide from eBay discusses your options as a seller in cases in which a buyer has not yet paid.
This guide from eBay discusses your options as a seller in cases in which a buyer has not yet paid.
From eBay: Buyer Protection
This guide from eBay discusses the multiple buyer protection options available from eBay, how to decide between them before you pay, and what to do afterward to make use of them.
This guide from eBay discusses the multiple buyer protection options available from eBay, how to decide between them before you pay, and what to do afterward to make use of them.
After the Sale
An brief and accessible guide to packing, shipping, and customer satisfaction for eBay sellers.
An brief and accessible guide to packing, shipping, and customer satisfaction for eBay sellers.
The Customer Service Buzz
Small businesses too often forget that part of closing the deal is keeping your customer happy and coming back for future sales. This article discusses the pitfalls of poor customer service from sellers.
Small businesses too often forget that part of closing the deal is keeping your customer happy and coming back for future sales. This article discusses the pitfalls of poor customer service from sellers.