Click on Community at the top of every eBay page or on the eBay front page to visit eBay's community-building tools.
Among other things, on the eBay community page you'll find links to the following areas meant to make your life as an eBay member easier and more enjoyable:
- Find a member. Enter the User ID of an eBay member into the search box and click the "Find a Member" button to display public information about the eBay member in question, including his or her recent sales, purchases, and feedback profile (see below).
- The feedback forum. Click Feedback Forum to learn more about and manage your eBay feedback, a system used by eBay members to rate the performances of eBay buyers and sellers with whom they've traded.
- Discussion boards, interest groups, and chat rooms. Listed beneath the word "Connect" on the eBay community page, these links lead to direct interaction with other eBay members. Visit them to share interests, tips, techniques, and anecdotes about your eBay experiences.
- Announcements and events. Here you'll find all of the latest information from eBay to its members. Check announcements in particular if you find the eBay website to be slow or experience what appear to be problems using the eBay website. The announcements often include mentions of website or feature outages and the expected time of return or repair.
- Education and marketplace safety. These links lead to areas of the eBay website where you can read eBay's own instructions for buying, selling, and using website features, as well as on staying safe and resolving disputes with other eBay members.
- Community programs. These links are initiatives and programs launched by eBay for social good (for example, programs to facilitate donations to charity from auction winnings) or the benefit of the eBay community (including such things as ease-of-use surveys and town hall meetings).
While these brief introductions give you some idea of what's available via the eBay community hub, consider a visit to Using the Website for more in-depth discussions of eBay website features beyond mere searching, buying, and selling.
