Definition: A Second Chance Offer is a tool available to sellers through My eBay that can be used to create private fixed-price item listings and notify one particular buyer of their existence. They are meant to give sellers the chance to complete a sale that would otherwise have failed for one of several reasons:
- A non-paying (deadbeat) winning bidder. If the high bidder on an auction fails to complete the transaction, the seller can send a Second Chance Offer to the second-highest bidder, opting to sell the item to them instead at the second-highest bid.
- A reserve auction in which the reserve was not met. If a reserve auction finished without the reserve having been met, the seller can send a Second Chance Offer to the highest bidder offering to complete the transaction at the price of their maximum bid.
- More than one item is available for sale, but only one was listed. If after an auction ends, a seller happens to have additional identical item(s) for sale that are not currently listed in other eBay auctions, the seller can send Second Chance Offer(s) to the other bidder(s) on the listing, offering to sell for bidder(s) high bid(s) in each case.
Sending a Second Chance OfferAs a seller, follow these steps to send a Second Chance Offer to buyer(s).
- Visit your My eBay page.
- Find the item listing in question in your "Sold" or "Unsold" areas.
- Select Second Chance Offer from the Actions drop-down list and click Continue.
- Enter the quantity of items you have to sell, how long you want the offer to last, and the bidders you'd like to include.