Glossary of eBay Terms
Vehicle Purchase Protection (VPP)
The Vehicle Purchase Protection (VPP) program protects eBay Motors buyers against certain kinds of fraud or nondisclosure by vehicle sellers.
eBay Motors is a separate area of the eBay website designed to support the buying and selling of motor vehicles.
Guide: Terms in eBay Listings
Alphabetical guide to terms and acronyms commonly seen in eBay auction listings.
Guide: eBay Seller Features
The Seller Features Guide contains definitions and use instructions for a range of features and options that sellers can use in listings. If you don't see the term you're searching for in the glossary below, check the Seller Features Guide next.
Auction mentality causes bidders to bid more than they otherwise might have in an effort to triumph over perceived competitors.
Auction Sniping and what it means on eBay.
Average Selling Price (ASP)
ASP is one of the key measures that sellers monitor as they run and operate successful eBay businesses.
If you're an eBay seller, you need to know what "best match" is. Not only can it determine how buyers see you, it can determine whether you make many sales or few, whether you thrive on eBay or fail.
Bid retractions can be made by prospective buyers only under very specific circumstances.
Bidding Frenzy (Bidding War)
Bidding frenzies are large numbers of bids placed in rapid succession that increase the high bid of an auction listing considerably.
Brick-and-mortar refers precisely to the kind of business that eBay is not: a business based on a retail storefront or physical location.
Buyer's remorse occurs when a winning bidder decides only too late that he or she does not actually want to buy an item after all.
You'll often hear people use the phrase 'caveat emptor' when talking about eBay, even if it isn't always accurate in practice.
Closing Time (Closing Date)
The closing time of an auction is a predetermined time and date at which the high bidder becomes the winning bidder.
Cross-Border Trade (CBT)
The term "CBT" is often heard in reference to international selling.
Detailed Seller Ratings (DSR)
Detailed Seller Ratings have created consternation amongst eBay sellers and happiness amongst many longtime buyers.
In order to buy or sell on eBay, you must open an "eBay account" that will become your own personal on-ramp to eBay trading.
Email Spoofs, what they are, how they affect eBay users.
Fee Avoidance and what it means on eBay.
The word "feedback" is central to just about any discussion about eBay, whether one is buying or selling. Feedback actually refers to several things.
One of the major components of eBay's feedback system, feedback comments provide an open forum for members to comment on other members' performance.
Feedback percentage is a simple and easily referenced component of the eBay feedback system.
Fees calculators are tools that can help you to calculate and manage various costs and expenses associated with selling on eBay on a per-transaction basis.
Feedback Scores are a simple and easily referenced component of the eBay feedback system.
Final Value Fee
One of the two major eBay fee categories, all sellers will pay a final value fee for their eBay auctions.
New sellers on eBay are often befuddled by the continuous talk of "fulfillments" and "fulfillment partners." What are these terms all about, and why are they important for you?
Non-Paying Bidder (NPB)
Non-Paying Bidder (NPB) and what it means on eBay
Getting sniped is one of an eBay shopper's least favorite things to do.
Gross Merchandise Volume (GMV)
Gross Merchandise Volume is one of the most important numbers in the eBay trading world.
Seller Non-performance (SNP)
Seller Non-performance (SNP) and what it means on eBay.
The ID Verified program at eBay is one of the methods that sellers can use to ensure buyers (and eBay) of their legitimacy as sellers.
Every auction you see on eBay has been subject to insertion fees, which are calculated specifically for the item and options in each case.
All of the eBay information out there continually mentions these things called "item listings." But what are they? What, exactly, is an item listing?
Unwelcome Bidding and what it means on eBay.
Though some sellers (most often new sellers) can go overboard with them, listing upgrades are a valuable addition to your eBay toolkit.
Mail Forwarding System
The Mail Forwarding System is used to send email to eBay users for whom you have no direct contact information.
Negative feedback is complaining feedback left by a transacting partner.
Completed listings are items that are no longer available for sale but continue to appear in eBay's search database. They can be accessed and searched by following a few simple steps.
Positive feedback consists of complimentary reports left by eBay members about their trading partners.
Power sellers and the PowerSellers program.
eBay uses this system to allow bidders to compete for an item without having to watch it continuously.
Pulled auctions are auctions that have been removed by eBay before their designated closing time, releasing buyer and seller of all trading obligations.
The price below which a seller will not be required to sell.
Retaliatory feedback is one of the most contentious and controversial feedback issues on eBay.
Suspended members are no longer allowed to place bids or list items for sale on the eBay website.
Shill Bidding and what it means on eBay.
Sell-through percentage is one of the most important metrics that sellers use to monitor performance and enhance their decision-making and marketing ability on eBay.
The Top-rated Seller icon appears on many desirable eBay item listings. What does it mean when a seller is a "Top-Rated Seller" on eBay?