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Using eBay Reviews & Guides (continued)
Using and entering reviews and guides

By Aron Hsiao, About.com

As you browse through reviews or through review search results, you'll notice that the index of matching reviews shows a small, orange, horizontal graph for each item. This graph shows the item's aggregate rating, compiled from eBay members' opinions of it, on a scale from one through five one being worst, five being best). The more orange you see for a particular item, the more highly regarded it is by the eBay community.

You should use this graph as a guide to help you to select the products you're most likely to be interested in buying. When you click on the related item in a browse list or in search results, you'll see the reviews that other eBay members have entered for the item in question.

If you decide that you're interested in bidding on or buying the item for which you're reading reviews, either click on the large purple "Buy One Like This" button at the upper-right of the reviews page or on the "Listings" tab near the middle of the page (they both do the same thing) to see a list of the current eBay auctions offering the item in question. You can then carefully select the actual auction listing that you'd like to try to win and bid accordingly.

Entering an eBay Review

If you've had a particularly good or bad experience with an item that you bought on eBay (or elsewhere) and feel that other eBay members might benefit from this experience, you too can create an eBay review and add your rating to the pool for the item in question.

To create an eBay review for an item, follow these steps:

  1. Search for the specific item by make and model using the search box on the eBay Reviews & Guides home page.

  2. Click on the item in question in search results to visit its review page and ensure that it's the same product you'd like to review.

  3. If the product in question is indeed the one that you want to review, click the "Write a review" link near the top of the page to open the review form for that item.

  4. On the review form, enter a title for your review in the "Review title" box. This should be a summary of your opinion of the item, like "Low price but poor quality!" or "My favorite phone ever!"

  5. Select a rating from one through five from the list of possible ratings.

  6. Enter the text of your review in the "Review" box, taking care to proofread so that your review is both readable and comprehensible.

  7. Click "Submit Review" when you have finished your review and are ready for it to be added to the body of reviews on file at eBay Reviews & Guides.

Entering an eBay Guide

If you feel that you have something helpful to share with other eBay members that can't be entered as a review, create an eBay guide to convey your expertise to others. To do this, follow these steps:

  1. Visit the Reviews & Guides home page and click on the "Write a guide" link near the top of the guides column on the right of your browser window. This will open the guide form.

  2. On the guide form, enter a title for your guide in the box labeled "Guide title." This should be something informative that summarizes your guide, like "How to tell a quality lure from a poor one," or "How to identify the type of memory your computer uses."

  3. Enter the text of your guide in the large box labeled "Guide." Notice that there are several formatting options available to you in a toolbar above the box, including bold and italic text, as well as numbered and bullet lists. These buttons have the same appearance that they do in word processing programs like Microsoft Word or WordPerfect.

  4. Proofread your text for readability and clarity.

  5. After the text of your guide is finished, enter a few "tags" for your guide in the empty boxes across the bottom of the form. Tags are keywords that you feel should be associated with your guide. Think in terms of other members' searches—when searching for which keywords might another eBay member be happy to find your guide? Put those words here.

  6. Click on the "Preview" button to see an example of what your guide will look like once saved, or click on the "Save & Continue" button to save your guide.

  7. After saving, you will be shown a list of categories that might be appropriate for your guide. Select or unselect these as needed before saving your guide permanently by clicking the "Submit Guide" button to make your guide available to other eBay members.
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