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Aron Hsiao

eBay News: eBay to Estimate Handling Times by Sellers

By , About.com GuideJuly 12, 2012

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Your opinion about whether this is a great thing or a disaster is likely to vary with your understanding of what good customer service is on eBay, but eBay has announced that starting in September it will begin estimating handling times for buyers based on past seller performance.

What this means in practice is that sellers that routinely wait more than three days to either enter their tracking numbers or print shipping labels through eBay will see a flag on their listings for buyers alerting them to the fact that the seller they're considering usually takes additional time to ship.

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